Technology Overview

Traditional phone calls work by allocating an entire phone line to each call. With VoIP, voice data is compressed and transmitted over a computer network. This means VoIP uses substantially less bandwidth than a traditional telephone call and is consequently more cost effective. There are however several other benefits to using this technology.

Simplified infrastructure. With VoIP on your network you no longer need separate cabling for your telephone system. 

Scalabable. Traditional PABX (Private Automatic Branch Exchange) based phone systems come in many size ranges and it may be necessary periodically to scrap existing systems and replace hardware; this is not the case with VoIP systems. 

Reduce operating costs. Because a VoIP exchange is based on software rather than hardware, it is easier to alter and maintain.

Improve productivity. VoIP treats voice as if it were any other kind of data, so users can attach documents to voice messages or participate in virtual meetings using shared data and videoconferencing.

Flexibility. You can set up a fully functioning office anywhere there is a broadband connection. 

For businesses, VoIP is lowering costs, increasing mobility, enabling collaboration, integrating voice and data in entirely new ways, boosting productivity by as much as 15%, and giving companies a competitive advantage. Simply put, VoIP is making talking more affordable, businesses more productive

Details

Hosted PBX phone service offers businesses all the advantages of utilizing VoIP without the large initial investment needed to purchase your own network equipment. 

• The hosted PBX service provider can quickly and easily resolve service problems remotely.
• Hosted services enable you to take advantage of redundancy and backup that would be costly to maintain on premise.
• Purchase and lease phones only as needed. Your system can grow with your future needs, just add phones.
• System updates and enhancements are taken care of automatically by the hosted PBX service provider.
• Hosted PBX service providers offer support as needed, you don't need staff to support your service